Being online never ceases to amaze me when I see people post things that ultimately come back to haunt them. You know that old saying”, if you do not have anything polite to say, do not say anything at all. That could not be more truthful when posting comments and content online. I remember someone tell me, that once you post something online, it is there forever. Same thing with pictures and other silly things we post online that end up getting indexed and does not belong to you anymore.
Growing up we are asked to treat others as we want to be treated. In social situations, we are asked to put our best foot forward, but how many of you honestly do this? When I started blogging, I knew that I wanted to get to know other’s, network and grow my blog, and thankfully I did not make a fool out of myself making unintelligent mistakes with my words. Blogging has become more powerful than we realize and our message ultimately becomes a part of who we are.
The changes in Facebook and Twitter can make finding old content or posts made by you, paint a picture that you may or may not want visible. After reading a brilliant post from Chris Brogan, I had to wonder how I measured up to. Below are my thoughts and opinions about social media etiquette and a checklist of no-nos I hope we all don’t end up creating.
So the question of the day is: Is Social Media Etiquette Something You Should Worry About?
Social Media Outlets:
- Follow Me, Follow You– Don’t feel you need to give an explanation for not following each and every person that follows you. People normally follow those with the same qualities, blog content, niche or likeness. Like usually follows like.
- Making your Facebook Personal Profile picture into some type of sales pitch. Facebook is a place to build friendships, not find leads. Create a Facebook Fan page for that.
- Make sure you are not over sharing the same posts too many times in one day. Pick a time throughout the day that you know people might see your posts. 6:00 am, 12:00 pm or 6:00 pm.
- Retweet posts you comment on – Tweeting a post you just commented on lets the blog author know you not only enjoyed their post, and did not mind sharing it with your followers.
- Keep private conversations on Facebook private and off your wall. Tweak your privacy settings and make sure you know where you are replying to. Worse things have happened on Facebook purposely. Leave private conversations via email.
- Tweeting only your posts – Potential followers want to see that you actively share posts you have read from others than just your own stuff. It is not about YOU.
- Watch for careless spamming – Even if it is not you doing it, spam on your feeds make your business look like junk.
- Using Facebook to tag friends in unflattering situations. Avoid portraying individuals or friends in a negative light. (You can set your Facebook settings to approve tags).
- Follow people for the right reasons – Don’t follow someone for the sole purpose of them following you right back. And don’t get butt hurt because a well-known blogger or famous person did not follow you.
- Thank people that Retweet your posts – Sometimes acknowledgement goes along way. People are listening when you least expect it and a simple thank you (don’t Retweet the entire post) is enough.
- Do not take advantage of crisis as an opportunity to use dishonest marketing techniques. Avoid looking like a douche bag!
- Converse with people – Tweeting only posts, make you look robotic. Engage in lite conversations online and get to know the people following you or vice versa and then take it offline.
Engagement:
- If you leave a comment on a post, take the time to leave a well-thought out comment. Your comment provides the feedback needed to show the post provided value.
- Respond to all comments on your blog (time-allowed). A clear acknowledgement goes a long way to build your community.
- Be accessible and stay on top of what’s being said about you or your blog. Customers want to be heard and you want to make sure you address anything negative.
- Use your real name when leaving blog comments. You will not get any SEO benefits from it and this tactic makes you look untrustworthy. Most bloggers look at this as spam. Delete.
- If you create a post, linking back to where you originally got inspired is not only cool, but shows you respected the original author.
- Share content that means something to you. Do not share a post for the sake of doing it. People can tell if the post meant something to you or if you are just looking for reciprocal shares. Avoid being Fake.
- Manage a steadiness between conversation and sales – Everyone wants to make money online, but no one wants to be pitched all the time. Disregarding this will make whatever you have to offer appear untrustworthy. It is not about you.
- Be mindful of your language – Decide early on if you will use offensive words in your blog. As you build your brand, certain words might come back to haunt you. Tread lightly and be yourself.
- Readers are loyal so if a blogger has not posted in a while, welcome them back and let them know they were missed.
- Never talk about personal information online that you do not want repeated. Your money woes or marital problems should always stay off the internet.
- If you disagree with a post and have a difference of an opinion, leave comments that will add value rather than rude comments. Looking like a complete idiot does not help your reputation online.
- Create an avatar when you leave comments. The picture you pick will be something people associate with your brand. People want to see the person they are speaking to. You still do not have a gravatar? It is free.
- Develop your style – Make sure your personality comes through in everything you do. If necessary, bring your brand values to life by using first person language to humanize the conversation. Adrienne Smith does this extremely well because when she writes a post, she writes as if she is talking to you.
Affiliate Disclosure
- Be upfront about affiliate links – If you believe in a product or service, share your honest opinions, but be upfront about your affiliation.
- Either after or in the post, create a disclosure letting them know that the post contains affiliate links.
- FTC is not your friend – Post some type of affiliate disclosure on your website. Protect yourself.
Use of Images:
- Give credit to images used that is not yours. Link back to the source and send an email letting them know what you are doing. Getting their blessing is better than getting nasty emails later on.
- Use iStockphoto or Flickr Creative Commons for photos to use without drama.


Lisa
Thanks for the info on the 2 photo sites, good to know! My pet peeve are tweeters who just tweet their own stuff and nothing else. (That’s not being social!) I always think anything you do online even in email can always come back to bite you. If you don’t want something known, keep it to yourself.
(dofollow)
Lisa recently posted..8 Reasons Why I Come Back To Your Blog Again and Again
Twitter: lisapatb
Sonia
Hey Lisa, I agree and I have seen a few that are like that. I saw a particular blog that not only has great content, but everything on their site is for a price. They don’t offer anything for its readers other then a sales pitch. Once I dove a bit deeper, they don’t have many comments on their blog as well. Sad, because their content is excellent.
Twitter: LogAllot
Vanita
Girl, great list! one thing i would add is don’t self-promote on other people’s facebook wall. its just not cool. also? if i see “you” self promoting on someone’s wall, i’d ignore you, but if a friend promotes you on their own wall, i’ll definitely check you out. is it so hard to just ask your fb friend?
Twitter: VanitaCyril
Sonia
I hear you Vanita. I have had some sales pitches come to me on FB and it eventually shut off their feed. Promoting others should be a the main focus anyway. Sharing other types of information help others in the long run and helps to build on the existing relationships you already have.
Twitter: LogAllot
Q
These are great points, Sonia. I’m sure there are quite a few I can add to my daily activities. I definitely know about Twitter issues. People follow me a lot and then tend to get aggravated that I don’t #followback. If I don’t think they have anything to offer me, I don’t follow. That’s just how I roll. I’m not out to win The Most Followers contest, I’m wanting people to read and grow with my blog.
(dofollow)
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Twitter: Talk2Q
Sonia
Twitter a funny thing, but the best part about is that you can block individuals that attempt to spam you. Sometimes I wonder why people follow me and then I see their website and I begin to wonder. I like your tactic behind building a following and having real readers. It say’s allot about your character and it’s why I follow you! You’re a great friend Q and I appreciate your support.
Twitter: LogAllot
Prakash
Its really very tough to get in properly in social media. There needs a proper way to work and to make great networks. Many of us doing what they shouldn’t do there by lots of unintelligent mistakes. That affects their reputation in social media…….
Thanks for such a nice article…….
Sonia
We all make mistakes, but the key is realizing that everything you do affects your brand. Some people create blogs as a hobby and it grows into something more than they imagined and then wonder if what they did or said prior will come back to haunt them. Being authentic no matter what is said makes the blog credible. I don’t care what you say or do, but if that is the route you’re going then stick with it. Deviating from it will only destroy what you have worked so hard to build.
Twitter: LogAllot
Prakash
hmm, we have to analyze things what affects our brand. Yes usually it happens and our hobby does a great job for taking our blog beyond expectations….
(dofollow)
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Janiera
Great article, the only thing I disagree with is that I find when I share personal things it can really help people. It lets people know that they are not alone in their problems. I don’t have to go into all of the little details but sharing some of the things I’ve gone through has helped bring up my following.
Sonia
Agreed Janiera! That is why I am an advocate to sharing other people’s posts. It bugs me to see a blogger not do this and wonder why they don’t have an audience. They can produce great work, but if no one is listening, what’s the bother? It is what has helped me and sharing is caring! Thank you Janiera for visiting and commenting. How is your new service working out that you’re offering on your blog?
Twitter: LogAllot
Adrienne
Great list Sonia and I couldn’t agree with you more.
I can honestly say that since I’ve aligned myself with the right people in my life now I don’t really see a lot of what you’ve shared here. Thank goodness because that wasn’t always the case when first starting out.
I always go by the motto, treat people the way you’d like to be treated. I honestly believe that line alone speaks for itself right! Just put yourself in someone else’s shoes and would you want people doing the same thing to you. If that doesn’t get you thinking, I sure don’t know what will.
Great share Sonia.
~Adrienne
(dofollow)
Adrienne recently posted..Advice To Me 10 Years Ago
Twitter: adriennesmith40
Sonia
I know what your saying Adrienne. It comes down to common courtesy and building relationships rather than pushing a product. People can see if your genuine or fake. Kindness goes along way and helping others is contagious. Thank you Adrienne for your awesome comment. Have a good week Adrienne!
Twitter: LogAllot
Sylviane Nuccio
Hi Sonia,
I agree, that whatever you ever put online is there to stay, and there for ever.
Sometimes when I Google my name and see links that I wish were gone by now, are still there.
Thankfully it’s nothing I am ashamed of but it’s kind of old and not very relevant with what I am doing now, but the point is that it’s still there
As you are saying, I don’t own it anymore, that’s for sure!
Thanks for you full list of great reminders of what we should and shouldn’t do
Sylviane
Twitter: sylviane101
Sonia
That was a real reminder for myself and I can say the same thing. I think that is why I only comment with my first name. Mostly, because of privacy reasons. I think sometimes people don’t realize what is being posted about them and staying on top of your reputation is essential. Treat others with kindness and it will out weigh everything else.
Twitter: LogAllot
TerriAnn
Many of these ‘should’ be common sense but sadly are not. Social media is an extension of your reputation and should be treated as such. Used properly, they can provide a means to connect on a deeper basis with those you interact with. I love the reminder to reply to those that comment – doesn’t cost anything but you can gain so much!
Twitter: cookiesANDclogs
Sonia
I know what you mean. I learned the “commenting” task early on and I reply to every post because it means something to me. Carrying on a conversation is what we all strive for, but acknowledging your readers is far more rewarding. When I see people not do that I am left wondering why they don’t even say hello? Thanks TerriAnn for visiting. We have to meet up soon considering you’re my neighbor. I know only (1) other blogger in my backyard.
Twitter: LogAllot
Ashvini
Awesome post Sonia. I loved each and every thing that you mentioned. Infact I checked my list from the things that you have mentioned. You have mentioned so many of them and they are all relevant.
It is really very important to be polite and respectful. Occasionally in the matter of disagreement, put your points in a polite manner.
These are all very simple yet and effective rules. I think I would love many bloggers I know to read these rules that is why I am sharing this on my wall on FB and linked in.
Twitter: blogaks
Sonia
When I saw Chris Brogan’s article about this, it really got me thinking about how important social etiquette is especially online. I don’t think some bloggers realize that everything they say and do has a way of coming back to haunt them later if they treat others in a rude manner. What if you attend a blog conference and you have a bad reputation, meeting other bloggers might not go over so well. Facing people isn’t easy when you have done something wrong. Been there done that and I am doing my best to make better and right decisions from here on out. Thanks Ash for your comment.
Twitter: LogAllot
Susan Silver
You always amaze me with your wisdom! So many things here I agree with. I am even changing my Twitter policy this week and I am considering posting a social media policy to my blog. Just so people know what to expect, when I am available, and the best ways to reach me.
Twitter: susan_silver
Sonia
Hey Susan, that post was inspired by Chris Brogan’s post, but I wanted to tell it from my perspective and how I really felt about the whole thing. Considering that we all have our own blogs, each of us will run it the way we see fit, but I hope it helps you and others in the long run. Thank you Susan for your comment and support you always give me. I really appreciate that.
Twitter: LogAllot
Mitch Mitchell
Well, I’m going to agree and disagree; it’s what I do.
Overall I agree with your main premise; etiquette is definitely something everyone needs to worry about through social media. Even though you don’t have to worry about someone physically hurting you online, you do have to worry that you could start a flurry of negativity coming your way based on how you say something, even if it’s inadvertent.
On the other hand, that one line, “if you don’t have anything good to say don’t say anything” is a concept that I feel has to go. I think too many people put their heads in the sand and allow bad behavior to take place, and then it just makes those people exhibiting that bad behavior believe that everyone agrees with them when they don’t. I”ll try to be nice, but I’ll call out bad behavior when I think it’s impact on others will be a bad thing. Sometimes we all have to be willing to take a stand against things we find abhorrent.
And there you go; me being me.
By the way, it looks like suddenly your CommentLuv isn’t working for some people, including me.
Sonia
Hey Mitch, I loved this! This reminded of me of a post about “trolls” that like to call people out on blogs to stir up stuff because they don’t care for you for whatever reason. I like your in-your-face approach when people like to play games on websites.
For me personally, my initial reaction wouldn’t be too nice at all, but I tend to give things a day to think about my response and go from there. My goal is to be professional at all times and not offend my loyal readers. I don’t mind adversity providing it has some value because it creates conversation that every blog wants, but at what cost? I know one thing, I would rather be on your side than against you. Your the best and thank you so much for this awesome comment.
P.S. Let me check on the CommentLuv for you and find out what is happening. Sorry about that.
Twitter: LogAllot
Kesha Brown
One of the things that really sparked my continued blogging in the early days was when someone said they missed my posts and wondered where I had gone. So somebody WAS reading! LOL
So you never know who’s paying attention and these tips will (hopefully) make our twitter and facebook streams more meaningful! We just have to get the right people to read this post and understand the rules
Sharing!!
Twitter: uncommonchick
Sonia
Yeah I know what you mean. When I started getting more traffic I was really excited and wanted to make sure I kept up with my posts. There can be allot of pressure to post daily, but I just do that. I don’t want to overload google feeders and they can’t catch up. It gives me a break and readers an opportunity to read other posts. Thanks Kesha.
Twitter: LogAllot
pea
I’m with Adrienne on this one I don’t get too much of the no no’s because I don’t align myself with those people. Flies only get in when you leave the window open after all.
(Hallo BTW!)
Twitter: PeaSyne
pea
Re: Mitch’s comment about comment luv not working – this is the message we are getting:
“It appears that you are offline or another error occured contacting the API url, have you set it to use www or missed the www off the api url?? check the technical settings and add or remove www from the api url.” – None of which are true.
Twitter: PeaSyne
Sonia
Thanks Pea, I am working on that now, but thank you for the tip and heads up. I was wondering why it didn’t work for him. Sorry about that.
Twitter: LogAllot
Manish
Hey Sonia, superb article. Many persons are there who just use social media websites for throwing their sales pitches and nothing else. Its really very disgusting.
I don’t know why some marketers are doing this, they really don’t know how to make the effective use of Facebook and Twitter.
These social media websites are for creating good relations with the customers and if anyone is just keep on sending the sales pitches to the customers, then they will get bored and will unlike your page as well as they going to delete you from their profiles.
So better to avoid doing this stuff and it is essential to share something informative which will going to help a lot to the customers. Because if your customers are happy from you, then your business will be growing like anything
.
Twitter: mrbloggercool
Sonia
Hey Manish! Playing nice is far more better than creating unnecessary to get people’s attention. Sometimes using common sense is far more better to stay professional and building your brand. Social media outlets help show your true character in how you use it and interact with others online. Thanks Manish for your valued comment and your visit.
Twitter: LogAllot
Jens P. Berget
Hi Sonia,
I haven’t given this much thought, but I certainly agree with you. I believe that it should come naturally and that we all should be online just the way we are offline. And that’s what I’ve been doing. On the other hand, it’s a lot easier to do mistakes online, especially if you’re Norwegian and you’re trying to be funny
Great list.
(dofollow)
Jens P. Berget recently posted..Five Dads and The Mobile Revolution
Twitter: berget
Sonia
LMAO! I loved that Jens. Na, you are just funny anyway. I would rather a person be genuine and real than try and be something they aren’t. Thanks Jens for your comment. You had me cracking up laughing. I love your humor.
Twitter: LogAllot
Daniel Lombardi
Hi Sonia,
I totally agree with everything you wrote. I think that lots of people don’t really understand how social media really works (including big companies). Instead of interacting with people and building trust with their audience (potential customers) they push their products and promotions on our walls, groups and sometimes in the middle of a discussion. This is spam like anything else.
All the best,
(dofollow)
Daniel
Daniel Lombardi recently posted..Motivational Speeches: The Last Lecturer by Randy Pausch
Sonia
Welcome Daniel! I think whether you run a blog or business, you have to watch yourself online and that you always conduct yourself accordingly. Of course I would hope people just be themselves, but I have seen worse online. Things have a way of coming back to haunt you. I would rather be me and professional because I am trying to grow my business after all. Thank you Daniel for stopping by and leaving your valued comment.
Twitter: LogAllot